Director - Sales - Jumeirah Zabeel Saray

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. 

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences.

About the Job

An exciting opportunity has arisen for an experienced Director to join the Sales team in Jumeirah Zabeel Saray. Your key responsibilities will include:

• Develop and implement sales strategies aligned with the company's overall objectives to drive revenue growth and expand market share.
• Set clear and achievable sales targets for the sales team, in line with company goals and market potential, and monitor progress towards these targets.
• Provide leadership, guidance, and direction to the sales team, motivating them to achieve sales targets and fostering a high-performance culture.
• Recruit, onboard, and train sales personnel, ensuring they have the necessary skills, knowledge, and resources to succeed in their roles.
• Build and maintain strong relationships with key clients, understanding their needs, addressing their concerns, and identifying opportunities for upselling and cross-selling.
• Conduct market analysis to identify new business opportunities, analyze competitor activity, and develop strategic plans to capitalize on market trends.
• Forecast sales volumes, track sales performance, and prepare regular reports for senior management, providing insights into sales trends, challenges, and opportunities.
• Maintain up-to-date knowledge of the company's products and services, as well as industry trends, ensuring the sales team is well-equipped to effectively communicate value propositions to clients.
• Collaborate with marketing, product development, and customer service departments to ensure alignment of sales strategies with overall business objectives and to address customer needs effectively.
• Continuously evaluate and improve sales processes, tools, and techniques to enhance sales efficiency and effectiveness, staying ahead of the competition and driving continuous growth.

About You

The ideal candidate for this position will have the following qualifications, experience, and skills:

• 10 years of experience in in a leadership position
• Bachelor’s Degree in Hospitality Management, Business Studies or other relevant fields
• Software competencies – Microsoft Office programs (Advanced)
• Knowledge of CRM/Opera
• Problem solving
• Leadership and team management skills
• Creative
• Project Management Skills 
• Detail orientated

About the Benefits

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.