Director Consulting, Commercial & Money Movement

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Purpose:

Commercial and Money Movement (CMS) represents a key strategic growth pillar for Visa as it expands beyond consumer payments (C2B) and into broader money movement flows among individuals, businesses, and governments. 

The CMS Consulting Director will be part of the GCC and NALP (MENA) Visa Consulting and Analytics team (VCA) which delivers high impact consulting, analytics, and data science projects to our clients across MENA. The main focus of the role is growing and delivery advisory related to the CMS pillar, including: 1) developing and evolving VCA’s offering to support clients in the area of CMS, 2) driving VCA client business development in this area, and 3) delivering client consulting projects end to end.

Responsibilities include:

• Lead VCA's CMS platform across GCC and NALP including platform development, clients management, business development, and projects delivery.
• Continue to evolve the platform’s offering based on the detailed understanding of the objectives, challenges, and support needs of GCC and NALP clients. This offering covers advisory, analytics and data science, and managed services.
• Develop project pitches/proposals and secure new consulting assignments with clients, as well as re-engagement opportunities via a consultative sales approach.
• Use Visa’s and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa’s key clients.
• Lead and deliver consulting projects, primarily in the CMS area, but also in related VCA practices if needed.
• Guide team members in structuring and delivering different project workstreams.
• Resolve clients’ complex strategic problems, synthesizing complex questions and ambiguous client situations as required.
• Lead client discussions including introductory workshops on CMS topics, support pitches, projects scoping, etc.
• In coordination with Country Managers, Account Executives and VCA Geo leads, develop plans for consulting activities.
• Support Visa’s business development teams in developing client partnership pitches and proposals.
• Develop VCA thought leadership related to CMS.
• If required, work on client site to design and project manage the implementation of consulting recommendations, product value propositions, product migrations, etc.
• Manage project budgets and resources, and perform all required administrative project management activities to sell and deliver VCA projects.
• Work closely with different Visa functions, including Sales, Product, Marketing etc., to ensure a seamless consulting projects delivery and impact.
• Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Education and professional qualifications:
• 10 plus years of work experience including solid consulting experience
• Consulting experience gained within a strategy house
• Commercial, corporate, business banking, payments experience is a plus
• MBA or Post Graduate studies is a plus
• A recognized undergraduate degree qualification

Experience and skills required:
• Self-motivated and able to use own initiative with limited direction
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
• Excellent communication and interpersonal skills
• Strong analytical and financial modelling skills
• Excellent presentation skills and ability to present to senior execs including c suite
• Relationship management skills – should be able to manage internal and external stakeholders at senior levels
• High attention to detail and commitment to quality
• Experience in structuring and delivering advisory projects
• Superior project management skills
• Proficiency in MS Excel and MS PowerPoint to develop superb client presentations
• Group facilitation and presentation skills
• Results driven, flexible and both internally and externally customer focused
• Fluency in English mandatory, Arabic preferred but not a prerequisite

Important Additional Information
Position based in Dubai
Extensive travel across GCC and NALP required

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.