Digital Signage/ID B2B Tech support & Training expert - Dubai Engineering & Technical Job Summary: We are seeking a motivated and experienced ID B2B Tech support & Training expert to join our client team with minimum 5 years of experience. The successful candidate will be responsible for supporting the ID B2B product technical Support and Training for MEA Region.
Roles & Responsibilities:
Manage & provide Technical support for ID products in MEA Region. Conduct onsite and online training for other subsidiaries. Perform LED pixel repairs for various models, including those with 0.6mm pixels. Handle onsite LED configuration and troubleshoot faults. Provide training to Service engineer or System Intrigrater as and when required. Oversee the management of PRC spare parts in both the system and physical storage. Prepare and submit monthly B2B reports for ID products.
Qualifications & Requirements:
Bachelor's degree or Engineering in a related field. 2+ years of experience in LED/chip-level repair, LED screen configuration and LED control systems. Proven experience in PCB repair and electronic component troubleshooting. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and manage multiple tasks and projects.* Proficiency in Microsoft Office, including Excel and PowerPoint.
