Dubai Integrated Economic Zones Authority (DIEZA):
Established in 2021, Dubai Integrated Economic Zones Authority (DIEZ) consolidates and integrates the products and services of Dubai Airport Free Zone (DAFZ), Dubai Silicon Oasis (DSO), and the Dubai CommerCity (DCC). Home to more than 5,000 registered companies from across 20 industries, DIEZ is at the heart of Dubai’s economic success – a major economic catalyst in the city’s development.
Job Purpose
The purpose of this role is to review customer needs and prepare documents to facilitate business sales; by providing administrative support to the team.
Tasks & Responsibilities
·Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
·Provide information and clarification on how to apply existing procedures and precedents.
·Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues.
·Provide advanced product/service information and respond to basic customer questions about the product/service.
·Schedule appointments and necessary arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues make best use of their time.
·Organize and prepare complex documents using a variety of computer applications.
·Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
·Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.
·Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.
·Deliver mostly routine sales support services.
●English language required (advanced);
●Verbal & Written effective Communication.
●Planning and organizing skills.
●Networking and managing relationships.