DHGS_Human Capital.Manager - Payroll and Benefits Administration

The Lead – Payroll & Benefits Administration will be responsible for ensuring accurate and timely processing of payroll and benefits transactions for all DH entities in scope and maintaining compliance with all relevant laws and regulations. Additionally, the role will be responsible for providing exceptional customer service to employees via speedy and timely query resolution and working closely with cross-functional teams to ensure smooth execution of payroll and benefits activities. 

Strategic Planning:

• Support and provide inputs to the DH Vertical stakeholders in annual manpower budgeting process for DH entities
• Govern the processes, guidelines and protocols for payroll and benefits administration activities in line with the overall DH values and guidelines
• Drive improvements within the payroll workflow and benefits administration process and make recommendations in line with industry leading practices 
• Effectively manage the profit and loss of the sub-function to optimize financial performance and achieve strategic objectives.

Payroll Management:

• Monitor efficiency and accuracy of payroll processing and updates including new hires, terminations, and changes to pay rates
• Review and approve calculations and clearance certificates regarding end of service benefits 
• Review effectiveness of payroll process and its adherence to relevant laws and regulations. Conceptualise and deploy improvements to align to leading practices
• Provide all relevant data for internal and external audit of payroll
• Monitor the efficiency and findings of internal and external payroll audits
• Monitor maintenance of accurate and up-to-date payroll records, ensuring they are kept confidential and secure
• Collaborate closely with Finance to ensure accurate payroll costing is posted.

Qualifications, Experience and Skills:

• Bachelor or Master’s degree in human resources, business administration, or a related field
• 10-15 years of experience in Payroll and Benefits administration with at least 5 years of experience in a leadership role, preferably in a shared services organisation
• Advanced level knowledge of payroll function
• Strong knowledge of HC systems (preferably Oracle Fusion) 
• Strong knowledge of employment laws and regulations
• Experience working in the Middle East region is preferred

LEAN Six Sigma Green Belt Certification preferred