Job Title: Customer Services Officer – Operations (UAE National only)
Location Dubai -UAE
Company:A company that support in VISA applications, VISA submissions and VISA approvals, travel insurance as well as FX with a smooth application experience. The company operates in over 150 countries with an extensive global network of more than 3,300 application centers.
About the job: We are seeking highly motivated UAE National Customer Service and Operations Officers to join our team. In the role, your primary responsibility will be to provide exceptional service to visa applicants and other visitors.
Roles & Responsibilities:
Qualification & Experience:
High school diploma or equivalent. A bachelor’s degree is a plus.
Excellent communication and interpersonal skills.
Customer service-oriented with a strong dedication to customer satisfaction.
Proficiency in using computer applications and office equipment.
Ability to handle a high volume of customers while maintaining composure and professionalism. Detail-oriented and organized with good time management skills.
Experience: 0 – 12 months of experience in any industry, preferably in Travel and Tourism or Service industry.
Knowledge & Key Skills:
Basic Knowledge of Computer skills
Proficiency in MS office & good typing speed Adaptability and presence of mind to handle customer queries and complaints.