الوصف الوظيفي
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.Provide accurate, valid and complete information by using the right methods/tools.Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.Collaborate with the technical team to solve ongoing issues with a product or service.
