https://bayt.page.link/v1TUmrkCw1dqRip19

Customer Service Officer

اليوم 2024/12/22

الوظائف المتاحة عدد 12

دوام كامل

50-99 موظف · الاستعانة بالمصادر الخارجية لخدمة العملاء

حمّل تطبيق بيت.كوم

حمّل تطبيق بيت.كوم لإدارة مراسلاتك الفورية مع خبير التوظيف

أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

Understand the demand of consumers to provide timely service and solutions.
Cater to client queries by providing accurate data using appropriate communication channels.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Proven customer support experience.
Familiarity with CRM systems and practices.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Excellent communication and presentation skills.
Good time management and organizational skills that contribute to a rise in overall productivity.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.