Overview
We are seeking a dedicated and experienced Customer Services Manager to lead our customer service team. The Customer Services Manager will be responsible for overseeing all aspects of customer service operations, ensuring the highest level of customer satisfaction, and continuously improving our service delivery processes. This role requires strong leadership skills, excellent communication abilities, and a passion for providing exceptional customer service.
Key responsibilities and accountabilities
Team Leadership and Management:
Customer Service Operations:
Customer Satisfaction and Retention:
Process Improvement:
Training and Development:
Reporting and Analysis:
Customer Relationship Management:
Requirements
Unfortunately, due to the high number of responses we receive we are unable to provide feedback to all applicants. If you have not been contacted within 5-7 days, please assume that at this stage your application has been unsuccessful.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.