., OS365, Slack). Strong communication and customer service skills. Ability to work independently ... and Service Level Agreements. Scope/Supervision and Interaction: Role involves heavy...
timely resolution of incidents and service requests by the L1 team ... -users and stakeholders. Foster a customer-centric support environment to ensure ...
to be earth’s most customer-centric company where people can ... thrive in providing world-class service to our customers. You will ... provides IT support to our customer base....
IT community, we optimize our customer‘s IT productivity and contribute ... end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents ...