Contract Billing Coordinator

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.

By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses.

Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group.

Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

• Key role in contract setup & Billing through accounting and financial discipline.
• Coordinate with other departments to ensure the accuracy of timely invoices and correspond with clients to resolve any billing-related issues.
• Responsible for creating contracts and invoices, keeping meticulous records like billing annexures and supporting documents, and resolving discrepancies.
• Prepare monthly machine schedules due for counter readings according to the billing frequency.
• Coordinate with service engineers/help desk to get the counter readings on time.
• Update the files daily and send the pending.
• Billings received counter readings in the system and updated the billing file with the invoice details, value, etc., on time.
• Printing, scanning, and indexing the invoices.
• Maintain proper documentation.
• Update the database with active/expired contracts.
• Processing Credit Memo for discrepancy invoices as per process.
• Customer interaction to solve the billing issues.
• Experience in Oracle & ECI Software.
• Maintaining Billing Annexure for Multiple devices.

• Bachelor’s Degree in any discipline from a recognised University or Institution.
• Accounting certification would be advantageous

• Proficiency in Microsoft Office and knowledge of accounting software.
• Working knowledge of accounting principles.
• Previous knowledge/experience on working ERP/Oracle

Experience Requirements:

• Minimum of 3 years of experience in similar role or accounting or bookkeeping.
• Relevant industry experience preferred.
• Experience in collection of payments would be preferred.