Communications Assistant - Dubai Campus

Job Posting Title:  Communications Assistant

Grade and Salary: Grade 5 

FTE and working pattern: Full time

Contract: Fixed Term till July 2026

Organisation Name: MRAC

We are recruiting for a Communications Assistant to join our Dubai Campus Marketing, Recruitment, Admissions and Communications (MRAC) directorate. The postholder will handle all communications duties related to the sponsorship campaign ‘Shaping Futures’. Postholder will also occasionally handle admin duties relating to the sponsorship campaign. This post is for a fixed term contract ending July 2026.

About our School/Directorate and Team: 

The Marketing, Recruitment, Admissions and Communications Directorate promotes and enhances the University’s global reputation and brand.

Purpose of Role: 

All communications duties related to the sponsorship campaign ‘Shaping Futures’. Occasionally admin duties relating to the sponsorship campaign.

Summary of Key Duties and Responsibilities: 

• Execute the internal communications strategy for the organization, including key messaging, communication channels, and tactics
• Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations
•  Work with key organizational stakeholders to ensure all internal communication is clear, consistent, and aligned with the company’s goals and values
•  Monitor and measure the effectiveness of internal communications, and make recommendations for improvement based on feedback and data analysis
•  Develop and maintain a content calendar to ensure that internal communications are timely and relevant
• Suggest opportunities to promote campaign engagement 
• Design content and oversee implementation for campaign communications 
• Coordinate internal events and other initiatives relating to campaign communications
• Assist the Communications Officer as required

Education, Qualifications & Experience: 

Essential

1. Bachelor’s degree with 3 years of experience in Internal Communications 
2. Experience of working within a similar environment as outlined above 
3. Competent in the use of relevant IT packages 
4. Well-developed interpersonal skills 
5. Demonstrable professional and proactive approach
6.  Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment
7. Demonstrable provision of excellent customer service 

Desirable

1. Degree in Communications or related field

Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post.  Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve. 

Heriot-Watt University Values

With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and professionally relevant, leading-edge research, which has made it one of the top UK universities for business and industry.

We are a vibrant, forward-looking university, well known for the quality of our degrees with employers actively seeking out our graduates.  Heriot-Watt is also Scotland’s international university with an unsurpassed international in-country presence. We deliver degree programmes to circa 30,000 students in 143 countries around the world, have a further overseas campus in Dubai and boast the largest international student cohort in Scotland.

At Heriot-Watt we’ve created an environment that nurtures innovation and leadership - where our researchers, staff and students can realise their potential and develop their ambitions.

We are proud of our collegiate atmosphere and integrated teaching and research approach which has helped to build a community of committed academics and highly motivated students.  Our focus on careers delivers results and we’ve an excellent reputation for graduate employability.

In addition to the Edinburgh campus, we currently have campuses in  the Scottish Borders, Orkney, Dubai and Malaysia.  For all of our campuses we aim to provide stimulating, supportive environments conducive to effective learning and research, where staff and students can excel. At Heriot-Watt, we have an established set of values that help us to nurture innovation and leadership, and show our commitment to continuous improvement and development in all our activities.

Our values describe our deeply held beliefs and our community spirit. They characterise not only how we are as a higher education institution but also frame how we want to be.

Our values are:

• Belong
• Collaborate
• Inspire
• Celebrate

As learning, living and working institution, we use our values as the building blocks of how we go about doing our work and how we each conduct ourselves as members of Heriot-Watt University. They represent what binds us together as a University community and help us to become the best at what we do.

For full details on our University, please view our website https://www.hw.ac.uk/about.htm

‘How to Apply’

Please submit your CV and a cover letter setting out how you meet the criteria for the role.  

At Heriot-Watt University, we understand that being diverse makes us better which is why we support a culture of respect and equal opportunity, and value diversity at the heart of what we do. We want to increase the diversity of our workplace to underpin a dynamic and creative environment.

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. 

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

The appointment is conditional upon successful completion of all Labour and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.