Location: AE Ensure adherence to credit policies, payment terms, and collection guidelines in all customer dealings. Identify gaps in the collection process and recommend enhancements to improve efficiency and compliance. Assist in revising credit policies based on business requirements and customer behaviour. Excellent communication and interpersonal skills to manage customer interactions professionally. Strong negotiation and problem-solving abilities. Detail-oriented with a proactive approach to managing tasks and responsibilities. Ability to work under pressure and meet deadlines consistently. Minimum of 3-5 years of experience in accounts receivable or collections management, preferably in a technology or services-driven industry. * Proven track record of reducing overdue payments and improving cash flow metrics.