Commercial Coordinator

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With 178 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 7,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

Ever since Doka’s arrival in the Middle East over twenty years ago, the UAE has played a strategic role in the company’s regional and global growth strategy, with Dubai remaining the company's operational headquarters for the Middle East Africa and Asia Pacific (MEAAP). Operating from a 50,000 square-metres plot comprising an office, state-of-the-art warehouse and reconditioning facility, Doka Gulf has been setup to provide faster access to its highly valued customers, and the agility required to meet market demand. In line with our regional growth, Doka Gulf is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

Are you passionate about the world of commerce? Do material processing and customer service fascinate you? If you're seeking a rewarding opportunity, look no further!

We are in search of a self-driven and detail-oriented Commercial Coordinator to join our esteemed Commercial Office/Operations Team. If you are enthusiastic for material processing, documentation and reporting, coupled with a minimum of three years of experience in a dynamic Logistics/Operations/Commercial setting, this role is tailor-made for your success. If the prospect of working within a reputable international company, surrounded by a multicultural team in Dubai, excites you, then brace yourself for a thrilling career journey.

Job Description

• Manage material reservations and ensure prompt updates and communication with the Logistics team
• Facilitate the coordinated release and return of materials, working in conjunction with Engineering, Warehouse, Sales, and clients to ensure optimal customer satisfaction
• Monitor all material movements and proactively address any issues that may arise during the project period
• Ensure precise and timely invoicing, while also effectively resolving disputes or handling credit requests that may arise during the project timeline, in collaboration with Revenue Controllers, Sales, and Clients
• Guarantee accurate and error-free processing in Discos II
• Create, organize, and maintain all relevant correspondence and reports
• Adhere diligently to reporting deadlines and actively contribute to the smooth closure of periods (monthly and annually)
• Provide valuable support during the annual comprehensive stock take
• Develop proposals for process enhancements and present them to the Team Lead
• Offer support and step in for other members of the Commercial team as needed
• Fulfill other tasks as requested by the Commercial Team Lead

Qualifications 

• Entrepreneurial thinker with a background in Business Administration, Commercial, Logistics or similar field
• At least 3 years of experience in a dynamic Logistics, Material Management or Commercial environment
• Experience in construction environment in the UAE, Middle East and/or JAFZA is a plus
• Well-organized with well-developed numerical ability and attention to detail
• Advanced MS Office knowledge
• Preferable experiences:
  Doka IT systems, Site construction, Logistics
• Excellent communication skills in English, Arabic is a plus
• Ability to work under pressure and go the extra mile
• Ability to meet tight deadlines
• Honest & reliable team player
• Customer and service oriented
• Process and improvement driven

Job Type: Full time

Location: Dubai / UAE

As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.