Client Service Specialist
Job Category: Operations Requisition Number: CLIEN004276 Showing 1 location Job Details
Description
Essential Job Functions
Retention of existing business and developing the accounts Client engagement at all levels Client set up – SOP preparation, setting KPI’s. Reviewing service performance based on agreed KPI’s. Client feedback and complaint resolution Day to day coordination with clients, network offices & operations Engage with clients all the time. Retention of existing business. Review current business vs client potential.
Target – additional business from the opportunities available within existing client
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
Job may require extended sitting or standing, use of standard office equipment.
Other Skills / Abilities
Product knowledge Negotiation skills Interpersonal skills Communication skills
Education Requirements
High School Diploma or GED. 0-2 years experience as assembly line lead.
Certifications and Licenses
Professional certification may be required in some areas
Qualifications
Skills
Behaviors
:Motivations
:Education
Experience
*Preferred
Less than 2 years:
0-2 years experience as assembly line lead *
Licenses & Certifications