Client Service Executive - UAE
How will you make an impact?
As a true ambassador of Cartier, you will contribute to client service operations and projects. You will be supporting the Client Services Project Manager in implementing CS strategies and policies in the boutiques, briefing boutique teams on CS updates, managing tools, and coordinating with call center and technical partners. You will also be supporting in the implementation of new CS procedures in the boutiques and maintaining/improving existing service offers.
You will be assisting in CS projects, collaborating with teams, and enhancing processes for better client service.
How will you experience success with us?
You will be able to create spreadsheets in Excel and presentations in PowerPoint, having SAP experience will be preferred as well as experience in watchmaking and jewelry. You will enjoy creating unique experience, thrive on achieving challenging targets, be curious and passionate, you will put emphasis on collaboration in a team, have good interpersonal skills, empathy and confidence.
You will also have knowledge about watchmaking and jewelry techniques, and a drive for continuous learning.
What makes our Group different?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.
Your journey with us:
If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with our Client Service Project Manager, Client Experience Manager and HR as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to be part of the Client Services team!
WE ARE AN EQUAL OPPORTUNITIES EMPLOYER