Client Relations Executive

Job Title: Client Relationship Executive

Position Overview:

The Client Relationship Executive is responsible for managing and nurturing client relationships to ensure satisfaction and loyalty. This role involves serving as the primary point of contact for clients, addressing concerns, and identifying opportunities for account growth. The CRE will work closely with internal teams to deliver exceptional service, enhance client experiences, and drive business development.

Key Responsibilities:

• Build and maintain strong client relationships.
• Address client inquiries and resolve issues promptly.
• Identify and pursue opportunities for upselling and cross-selling.
• Collaborate with internal teams to ensure client satisfaction.
• Monitor client feedback and provide insights for improvement.

Qualifications:

• Bachelor’s degree in a relevant field.
• Experience in client management or customer service.
• Strong communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.