Chief Steward

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

The Role

Ensuring the effective and efficient operations of the Stewarding Department cleaning processes and maintenance of health, safety and hygiene in all F&B areas

Taking ownership of all Food & Beverage back of house areas and common usage spaces

Key Deliverables and Responsibilities

Planning & organizing:

1. Overall organisation and team management of the Stewarding Department
2. Create and maintain all budgets

Operations:

1. The ability to manage sections, shifts and teams of stewards in order to achieve a smooth, safe and hygienic environment
2. The ability to work together with all staff harmoniously
3. To have thorough knowledge of the use of all operating equipment and cleaning process
4. To be aware of and implement the hotel hygiene and sanitation standards and procedures
5. To be aware of the hotel fire and life safety standards and procedures
6. Ensure cleanliness and order of all stewarding stores
7. Practice economy of supplies, electricity and water whenever possible
8. Co-operate and work as a team
9. Prepares adequate and appropriate equipment for projected F&B needs
10. Ensure that equipment is replaced in the correct areas after usage
11. Responsible for the following as assigned (where applicable):
12. Kitchen overnight cleaning
13. Ensure that the following is implemented to facilitate effective cleaning:

• Correct procedures according to standards
• Correct cleaning agents and quantity
• Correct type of cleaning equipment

1. Proper handling & storing of equipment (e.g. appropriate temperature control of machine)
2. Assist in any other functions & areas as informed by the Executive Chef or Executive Sous Chef

Administration:

1. Maintain all records in a timely and accurate manner

Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:

• Ensure proper care of all equipment and furniture entrusted for Heartists use.
• Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
• Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
• Respects and ensures respect of the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
• Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
• Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
• Does not disclose any financial information or any other information of the Accor Hotels.

Our Values

Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.

Guest Passion

We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.

Sustainable Performance

We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.

Respect

We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.

Spirit of Conquest

Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.

Trust

Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.

Innovation

We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.

Experience within hospitality is preferred 

Strong interpersonal and problem solving abilities