Call Center Agent

Customer Service - Call Center Agent

Dubai, UAE

Arabic Speaker

• Attend and manage formal calls and provide accurate and concise information without any delay.
• Provide accurate information to the caller, catering to all the necessary inquiries.
• Explain all the essential details of the organization's products and services to captivate the customer's attention.
• Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
• Keep records of all conversations in our call center database in a comprehensible way.
• Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.