Business Development Manager – Commercial Cash Services

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Business Development Manager – Commercial Cash Services to join our Cash Services Team in our HQ, located in DAFZA, Dubai Airport Free Zone.

Scope: responsible for driving growth across our products/solutions portfolio within Cash Services. Key part of this role is focused on business development, with a deep understanding of banking products and solutions. This role is accountable for identifying and securing new business opportunities across a broad range of target clients, including large corporates, SMEs, retailers, and government entities.

Responsibilities:

Financial

• Build and maintain a robust sales pipeline, tracking and converting leads into paying customers to ensure steady revenue generation.
• Develop and execute strategies to drive revenue growth by identifying new business opportunities, markets, and partnerships.
• Generate and qualify leads and convert them into profitable contracts and deals to increase revenue streams.
• Identify and capitalize on opportunities to cross-sell or upsell additional services/products to existing clients, increasing the average revenue per customer.
• Update and ensure timely review of achievements to track the assigned revenue targets.
• Identify cost savings opportunities during the phase of acquiring new business.
• Focused on acquiring clients for the newly launched product to drive rapid revenue generation.
• Maintain accurate records of sales activities, pipeline, and forecasts. Provide regular reports to senior management on progress and results.
• Conduct market research to identify emerging opportunities, industry trends, and competitor activities to adjust sales strategies and expand the market presence of the company.

Customer

• Build and maintain strong relationships with key stakeholders within target clients such as large corporates, SMEs, retailers, and government entities to foster long-term partnerships.
• Work closely with internal teams (e.g., product development, finance, and operations) to ensure seamless delivery of solutions and to address customer needs effectively.
• Gather customer feedback post-sale to understand satisfaction levels and to ensure continuous improvement in service delivery and product offerings.
• Demonstrate a deep understanding of cash management products and tailor solutions to meet the unique needs and challenges of potential clients.

Process

• Ensure timely submission of the monthly rate card to the billing department for invoice generation.
• Track contracts signoff and ensure they are signed off within the required timelines.
• Responses to RFP submission in a timely manner.

Innovation

• Innovate by identifying and developing new business models, services, or product offerings that can diversify revenue sources and drive growth.
• Develop creative and effective strategies for attracting new clients, using digital marketing, personalized outreach, or data-driven targeting to increase customer base.
• Introduce new sales methodologies or negotiation strategies that improve conversion rates, shorten sales cycles, and increase profitability.
• Identify untapped markets or niche segments, both geographically and demographically, to drive growth in new areas or industries.