Business Analyst

About the Company

Cozmo Travel (an Air Arabia group company) launched its operations in January 2010 with a vision to offer customized travel solutions for independent and corporate travelers. With a complete range of world-class product and consultancy services that support businesses and individuals alike.

Cozmo Travel reflects the perfect blend of global expertise and local knowledge. Right from travel planning to ticketing services, hotel bookings, UAE visit visa, global visa process and organizing activities at destinations around the world and UAE, Cozmo Travel has succeeded in redefining the role of travel management.

Job Purpose:

Responsible for managing system and process-related requirements for Cozmo Travel and its subsidiaries, serving as a critical link between the Finance and IT teams to drive operational excellence.

Key Responsibilities:

• Serve as the primary liaison between the Business and IT teams to ensure optimal outcomes.
• Assess current finance processes to identify and address areas for improvement.
• Coordinate with the IT system provider to address bugs and manage change requests.
• Gather and analyze insights on issues requiring resolution and processes that can be optimized.
• Collaborate with managers and executives to ensure the effective implementation of changes.
• Participate in testing and validating new systems and processes to ensure they meet business requirements.
• Lead and manage projects, proposing advanced technological solutions.
• Maintain regular communication with key stakeholders to ensure their expectations are met.
• Prepare and submit monthly reports and dashboards to the Head of Finance.
• Provide valuable insights on system and process performance.

Operational Excellence:

• Lead initiatives to drive continuous improvement in financial and operational processes.
• Lead initiatives to drive continuous improvement in financial and operational processes.
• Recommend organizational changes, including the implementation of new systems or procedures.
• Provide training and coaching to staff members to enhance their skills and knowledge
• Develop and maintain comprehensive reports, statistics, and presentations to monitor performance and identify improvement opportunities.