Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job Description
The role:
We are currently seeking a Supervisor for one of our UAE Boutiques
How you will contribute:
Finalize sales targets achievements in line with company strategy
Use effective selling techniques to maximize the business potential of the stores
Contribute to build team working sharing information and best practices
Collect and update customer information to ensure an efficient use of CRM and Client Book
Uphold respect of the company standards and procedures
Keep stock info updated and follow store-to- store transfer request procedures
Cultivate customer relationships
Deliver excellence in customer service in alignment with the company standards
Identifies and evaluates deeply people’ strengths and areas of improvements based on observation and measurable results. Gives effective feedback to obtain skills and performance improvement.
Guarantees the all procedures are properly followed
Who you are:
Excellent customer and service attitude and high flexibility to adapt to several types of Customers
Dynamic and motivating personality who can transfer their passion for our brand and products to customers and employees
Retail experience preferably in fashion & luxury contexts
Capacity to work in a fast moving, dynamic and stressing environment
Proactive approach, keen sense of urgency and preparedness
Good analytic skills and ability to drive business results through KPI's
Exhibits positivity, is able to influence others, listens and provides effective support to colleagues, has the ability to adapt to different and multicultural personalities.
Strong communication skills and team-player mentality