Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. At Kitopi, we craft magical experiences, and our bartenders play a vital role in delivering this promise. We’re looking for a passionate and skilled Bartender to create exceptional beverages, provide outstanding customer service, and maintain the highest quality standards in a dynamic, fast-paced environment.
What You'll Do?
Beverage Preparation: Consistently prepare high-quality beverages following company recipes and guidelines.
Customer Engagement: Greet every customer with a warm, friendly smile and personalized service, building relationships by remembering names and preferences.
Product Knowledge: Develop an in-depth understanding of beverage ingredients, flavor profiles, and pairings to elevate the customer experience.
Quality Assurance: Ensure consistency in taste and presentation, even during peak hours or high-pressure situations.
Customer Support: Answer customer questions about beverage blends, preparation methods, and product freshness.
Stock Management: Order and manage bar stock efficiently to minimize waste and maintain availability.
Cleanliness & Hygiene: Uphold the highest standards of hygiene, ensuring the bar area is spotless and complies with food safety regulations.
Complaint Resolution: Report customer complaints to the manager on duty while striving to address minor issues promptly.
Innovation: Explore and suggest new techniques and trends to keep the beverage menu exciting and aligned with Kitopi’s vision.
What Are We Looking For?
Education: Minimum high school diploma or equivalent.
Experience: At least 2 years in a similar role within the food and beverage industry.
Technical Expertise: Extensive knowledge of beverage items, including raw products, recipes, and preparation techniques for consistently high-quality drinks.
Communication Skills: Excellent verbal and written communication skills, with the ability to connect with customers and team members effectively.
Adaptability: Quick learner with the ability to integrate into new environments and adapt to fast-paced operations.
Team Player: Strong interpersonal skills and a collaborative mindset.
Self-Motivation: Highly driven, with the ability to inspire and support colleagues.
Hygiene Standards: Familiarity with food safety and hygiene practices.
Problem-Solving: Resourceful and capable of handling challenging situations with professionalism.
