Job Description Barista (
Job Number:
BAR000359 )
JOB PURPOSE The Barista is responsible for preparing and serving a variety of food and beverages.
RESPONSIBILITIES
Perform daily operational tasks following the brand's established standards. This includes requisitioning product orders, setting up necessary products and equipment for service, and executing opening and closing procedures. Ensure orderliness, tidiness, and smooth operations, and promptly notifying the manager of any observed discrepancies related to procedures, quality, or standards. Address customer inquiries, complaints, and incidents positively, ensuring guest satisfaction through high-quality service. Place orders for necessary items by coordinating directly or indirectly with suppliers, following established guidelines and product-specific requirements. Complete weekly inventory of bar utensils, including recording wastage/breakage, and communicate findings to the manager. Monitor par and stock levels and maintain accurate log sheets (fridge and chiller temperature, vegetable sanitation, etc.).
LANGUAGE & TECHNICAL SKILLS
Language Proficiency Fluency in English.
Specific Expertise
Knowledge of different specialty drink items preparations is a plus.
EDUCATION
High school degree.
EXPERIENCE
Zero to two years of experience in F&B Operations, or a similar role.
BEHAVIORAL COMPETENCIES
Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues.
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
Drives Results
Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.
Self-Development
Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.
Primary Location
: Regional - UAE-UAE, Dubai
