Barista
Dubai Cluster A – Operations / Full-Time / On-site Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.
Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland, and its Robotics Hub in Odense, Denmark.
Responsible for serving beverage products with friendly, individualized attention towards each customer, present our premium product according the standards set out. + Maintains the highest quality, consistent product standards.
+ Follows all Company drink recipes and procedures.
+ Develops an understanding beverage region and the differences in flavor.
+ Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
+ Should be able to produce consistent quality though busy time and when under pressure
+ Reports all customer complaints to manager on duty.
+ Answers customer questions regarding beverages blends, preparation, and product freshness.
+ Weighs, grinds, and packs beverages per customers’ orders according to Company guidelines.
+ Should have extensive knowledge on all beverage items not limited to company drinks, raw products, what works together, and pairs well and of course also have good experience and ability to produce high quality and good-looking hot beverages using different techniques.
+ Ability to order and control bar stock and ensure minimum waste
+ Ensure high standards of hygiene in the work environment
+ Minimum high school academic.
+ Experience minimum 2-years similar position.
+ Excellent verbal and written skills
+ Ability to be integrated in new work environment.
+ Ability to learn fast and adapt
+ Have knowledge on all products he is working with including raw products and ability to produce consistent taste and quality in all varieties of drinks offered
+ Knowledge on basic food hygiene and standards.
+ High interpersonal skills, and communication skills.
+ Hard worker, teamwork player.
+ Highly Self-motivated with the ability to motivate others as well.
+ Leadership and multitasking.
+ Ability to work in high paced environment and still produce the required standard
Benefits
- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself. - Be involved in customized workshops run by the Kitopi Academy. - Have the chance to work in an international, diverse, and inclusive environment. - Get the flexibility to work from anywhere, including international locations. - Become part of one of the most caring communities out there. - Free and unlimited access to a nutritionist. - No Dress Code! (T&C applies). - The famous team activities and social events bursting with fun.Inclusive private health insurance. - Up to 50% discount on Kitopi brands. - Annual leave as per the company policy. - Flexible working hours to support work-life balance.
Additionally, we offer:
- Wellness spaces designed for mothers inclusive for all. - Monthly well-being programs to nurture your mental and physical health. - Informative and empowering webinars to support your growth. - Social Thursdays and Fridays across markets to gather and connect with colleagues.
Recruitment Process and Timeline
First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.
If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.
Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.
We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you're proud of.
Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
