Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
Swissôtel Al Murooj in the United Arab Emirates is seeking an enthusiastic and detail-oriented Bar Manager to join our team. As the Bar Manager, you'll play a crucial role in overseeing our bar operations, ensuring exceptional customer experiences, and driving business growth.
- Manage day-to-day bar operations, including inventory control, staff scheduling, and maintaining a clean, well-stocked environment
- Create innovative drink menus and collaborate with the kitchen team on food offerings
- Monitor and analyze customer behavior and sales trends to optimize bar performance
- Develop and maintain a budget, focusing on cost control and profitability
- Plan and execute special events and promotions to attract and retain customers
- Hire, train, and supervise bar staff, fostering a positive and collaborative work environment
- Ensure compliance with local alcohol service laws and health and safety regulations
- Establish and maintain relationships with vendors and suppliers
- Implement and manage point-of-sale systems and bar management technologies
- Collaborate with other departments to enhance overall guest satisfaction
- Continuously evaluate and improve bar offerings, service quality, and operational efficiency
- Develop and implement strategies to increase bar revenue and profitability
- Conduct regular staff meetings to address concerns, share feedback, and improve team performance
- Stay updated on industry trends and incorporate new ideas to keep the bar offerings fresh and appealing
- Manage customer feedback and complaints, ensuring prompt resolution and maintaining a positive reputation for the establishment
Qualifications
- Minimum of 2 years' experience managing a high-volume sports bar establishment.
- Demonstrated ability to plan and execute large-scale events, including major sports viewing parties, trivia nights, and live music performances, to create a dynamic and engaging atmosphere.
- Proven track record of collaborating effectively with the Food & Beverage Manager to develop and implement strategic promotional initiatives, including daily and weekly promotions and social media marketing campaigns.
- Exceptional networking skills to establish and maintain relationships with local sports teams, leagues, and businesses, with the aim of enhancing visibility and fostering customer loyalty.
- Demonstrated proficiency in developing and maintaining a robust regular guest database for the sports bar, utilizing customer relationship management techniques.
- Substantial experience working with business promoters to drive traffic and increase revenue.
- In-depth knowledge of inventory management, cost control measures, and financial planning specific to sports bar operations.
- Comprehensive understanding of various sports and a genuine passion for the industry, essential for elevating the overall experience for sports enthusiasts.
Additional Information
Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.
