Company Description
Novotel World Trade Centre is looking for an experienced Banquet Attendant who will be responsible for setting up banquet rooms, serving food and beverages, clearing tables, and providing excellent service to guests during events such as meetings, conferences, and parties.
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Job Description
- Setting up banquet rooms according to event specifications
- Serving and clearing food and beverages during events
- Ensuring the quality and presentation of food and beverages
- Providing exceptional customer service to guests
- Assisting with event coordination and logistics
- Cleaning and maintaining banquet areas before, during, and after events
- Assisting with room set-up and breakdown before and after events
- Ensuring proper hygiene and sanitation standards are maintained in banquet areas
- Working closely with the kitchen staff to coordinate food service timing
- Providing assistance to guests with special dietary needs or requests
- Handling guest inquiries, feedback, and complaints professionally and promptly
- Assisting with inventory management and restocking supplies during events
- Communicating effectively with the event coordinator, kitchen staff, and other team members to ensure smooth operations
Qualifications
- Previous experience in banquet service or hospitality industry preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and a focus on customer satisfaction
- Ability to lift and carry heavy trays and equipment
- Willingness to work flexible hours, including evenings, weekends, and holidays
Additional Information
Diverse, young and vibrant team
