Auction In charge

Core Role:

• Manage the entire online bidding process for car sales through dealer app to maximize volume and profitability.
• Expand Dealer network in and out of UAE to enhance sales reach for trade and export sales.
• All the assigned cars should have pictures/inspection report as per the guidelines on Dealer App.
• Execute all invoices and deliveries to Customers/Dealers promptly whilst maintaining Customer records.
• Live AAC Core Values – Passion, Integrity, Commitment, Adding Value & Never being satisfied.

CS Management Role:

• Deliver consistent high Customer Service to all the customers to build strong POQC Brand.
• Carry out Root Cause analysis of the complains of customers from all the sources & implement corrective action plan.
• Implement Best Practices by bench marking along with competitor best practices.

Administration Role:

• Ensure recording for all enquires & proper follow up is done on all the leads to generate maximum opportunities.
• Submit all the reports on time.

Learning & Development Role :

• Continuously update knowledge & skills to perform the jobs.
• Attend their training programs nominated for.

Process Compliance Role:

Ensure Showroom Internal Process compliance to following.

• SOP Compliance
• Ensure Showroom Internal Process compliance to following.

Other related tasks as required

• Graduate preferred
• 2-3 years in a similar or related function with proven record in vehicle purchase
• UAE industry/region experience preferred
• Strong written, verbal and communication skills
• English a must, Arabic an added advantage
• Strong negotiation skills – assertive / persuasive
• Problem solving capability.
• Good interpersonal abilities: ability to get along with diverse personalities