Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.
About the Job:
An opportunity has arisen for an Associate Director – Sales to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
- Execute the sales strategy as directed by the reporting manager, continuously reviewing and refining it to identify business opportunities and achieve annual sales objectives through assigned KPIs.
- Stay informed about business unit offerings, market trends, competitor activities, account share, and customer needs to ensure the sales team delivers high-quality service and meets/exceeds sales targets.
- Continuously evaluate market conditions and evolving needs, making strategic decisions to adjust the sales strategy, ensuring the team remains innovative and competitive.
- Monitor and maintain actual and forecasted volumes and occupancies of space and rooms inventory, driving the sales team to meet or exceed established sales targets.
- Manage sales target reports, implement measures to achieve/exceed team and individual targets, and ensure all quotations comply with rate guidelines and are replied to within 12 hours.
- Identify new business opportunities, convert inquiries, optimize existing accounts, and plan/executive familiarization tours to maximize room occupancy and achieve target room night sales.
- Oversee research of new business opportunities, attend and represent the business at industry events, and manage the sales team’s participation in these activities to maintain a high marketplace profile and increase growth targets.
- Establish, build, and manage strong relationships with existing and new accounts, driving future bookings and achieving sales targets, while ensuring the sales team utilizes CRM and other tools effectively.
- Drive the sales team to achieve productivity and incentive targets, oversee day-to-day operations, provide coaching/mentoring, conduct performance reviews, identify future talent, and address poor performance.
- Develop and manage department and hotel budgets, set strategy by market segment, comply with regional reporting requirements, forecast and analyze department performance, and prepare regular budget reports for management review.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- 3-5 years of sales experience, preferably with an international hospitality company
- Strong understanding of core hotelier operations preferred
- In-depth experience understanding of the leisure multi market
- Detail orientated
- Commercially (targets and results) focused
- Demonstrates Leadership Skills
- Strong negotiating and relationship-building skills
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, excellent leave and health care package including dental coverage, life insurance, and
