Assistant Manager, Lounge - Plato's Cafe
(14477)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About the role
As the Assistant Manager, Lounge for our Plato’s Cafe in Atlantis The Palm, you will be responsible for establishing and maintaining excellent guest service and assisting the Manager in managing all areas of full service within the restaurant, including but not limited to training and retaining an excellent team, assisting in managing the team, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, and running shifts. You will also play a crucial part in helping to teach and provide guidance for the team, as well as sanitation, safety and cleanliness, whilst also adhering to all company policies and procedures.
Other key parts of this role will in include driving service excellence and guest satisfaction daily, and being fully aware of the restaurant order of service and standards, and provide support to the team with service to ensure the guest’s needs are understood and fulfilled. You will also assist in setting guidelines and standards and ensure they are maintained, whilst also ensuring that all front of house equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant maintenance program.
About you
The ideal candidate must have a minimum of 2-3 years’ experience in a similar role, working within a luxury restaurant or lobby lounge, within a 5* hotel or similar. You will have experience assisting in handling P&L responsibilities and have assisted in managing a team of F&B professionals within a similar environment.
You will also have a firm understanding of a lobby lounge environment and have a proven track records of working within this environment, understanding the customer experience and prioritising their needs to meet the company service standards.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.