Assistant Manager-Learning & Development

Major duties and responsibilities

• Work with the Head of Firmwide learning to create, update and deliver training programs and materials that are relevant, impactful, and engaging
• Build and manage relationships with key stakeholders
• Research best practices, thought leadership, member firm practices in L&D
• Schedule, manage logistics and socialize training sessions from end-to-end
• Be responsible for the communications plan and all pre, during and post-course comms and support
• Continually seek and support new approaches, practices, and process to improve the efficiency and effectiveness of the programs
• Sourcing and recommending vendors and other external partners to design and develop learning solutions.

Project Management of Learning Programs

• Manages the creation of training schedules for learning programs across the firm
• Designs and reviews the communications strategy for training operations
• Approves internal client requests for training scheduling support
• Manages training operations process review and design via the L&D Specialists
• Manages the implementation of new technology solutions and operations process improvements

Training Delivery

• Manages a regular program of faculty selection, training and review
• May co-facilitate or lead on non-technical training courses depending on skill set
• Provides feedback to faculty on training delivery and content
• Manages roll-outs of Global training in support of Global PPC strategy

L&D Advisory

• Point of escalation for L&D queries relating to L&D 
• Works with HRBP, Heads of Department and Training Advisors to determine training needs
• Advises stakeholders on best practice in L&D and Talent Development
• Identifies sponsors, stakeholders and project team members for training projects and roll-outs
• Sources specialist training from third parties and other KPMG countries

Data Analytics and Tracking

• Responsible for the CPD (continuous performance development) dashboard
• Provides updates on CPD compliance to teams and stakeholders

Budget Management

• Advises Department Heads on annual training budgeting 
• Reviews training spend against plan and reports to the Head of L&D and Heads of Department
• Reviews all third party contracts and agreements

Events and projects

• Manages large L&D projects e.g. roll-outs and process reviews

Talent Development

• Collaborates on design for career frameworks and development tools as required
• Coaches the L&D coordination Team
• Builds relationships with Global, MESA and EMA L&D

Education requirements

• Bachelor’s degree qualified with a specialization in HR or organizational psychology

Work experience requirements

• Minimum of at least 6 years in HR with at least 4 years in a specialist L&D role