Assistant Manager, Facilities - Atlantis The Palm

Assistant Manager, Facilities - Atlantis The Palm 
(14023)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. 

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

The Assistant Manager, Facilities for Guest Rooms supports the overall management of maintenance and operations for guest room facilities in a hospitality setting. This role involves assisting in the coordination of maintenance schedules, overseeing repair work, and ensuring compliance with health and safety regulations. Person in this role will help with leading the maintenance team, facilitate communication with vendors, and collaborate with other departments to enhance the guest experience. Key responsibilities include conducting inspections, tracking maintenance requests, and contributing to budget management. Other resposnibilities of the role consist of:

• Assisting in the management of daily operations of maintenance staff and activities for guest room facilities
• Scheduling and supervising routine, preventive and reactive maintenance tasks to ensure optimal functionality.
• Conducting regular inspections of guest rooms to identify maintenance needs and ensure compliance with safety standards.
• Supporting the training and development of maintenance staff, fostering a culture of teamwork and accountability.
• Monitoring contractors performance and ensuring adherence to service agreements and quality standards
• Addressing guest inquiries and concerns related to facilities and maintenance issues promptly and professionally
• Implementing and monitoring safety protocols to maintain a safe environment for guests and staff.
• Maintaining accurate records of maintenance activities, work orders, and equipment inventories.

About You

We are looking for candidates with at least 3 years experience in a supervisory capacity within hotel based facilities department. To succeed in this role you need to have an engineering degree/diploma and have strong data analysis skills. You should have demonstarted track record of delivering and monitoring preventative / reactive/ predicative maintenance as well as Utilities and Energy Management. This role requires ability to work on multiple projects within complex fast paced organisation and confidence in leading a large team of junior team members. Person in this role should have great communication skills in order to confidently and professionally communicate with all levels in the organisation. 
 

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.