As an Assistant Manager you will support daily business banking operations, including onboarding and customer due diligence, ensuring timely, high-quality service to maximize customer experience.
What You’ll Do
Support various customer fulfilment processes, including client onboarding, profile, and account maintenance.
Oversee daily operations, handling documentation for account opening, profile changes, and account maintenance.
Monitor key performance metrics and recommend improvements.
Engage in cross-skilling initiatives to enhance adaptability and continuous learning.
Ensure compliance with banking laws, regulations, and industry standards.
Manage operational risks and implement mitigation solutions.
Collaborate with team members and leadership for strategic decision-making.
