To oversee the Laundry operations ensuring that the hotel standards and procedures are fully known and followed.
To oversee outsourced laundry contracts, for quality and standard procedures.
To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
To ensure a correct and economical use of all the chemicals and that the formulas are respected.
To ensure a proper storage of the chemicals, respecting the environmental procedures.
To establish the linen and laundry par stocks and to ensure they are well maintained at all times.
To ensure laundry Heartist has a full knowledge of all the textiles and their proper care.
To constantly check the linen, uniform for cleanliness and defects and to recommend replacement to the Director of Housekeeping if necessary.
To ensure constant linen flow to the floors and the outlets.
To ensure proper distribution of all articles and efficient handling of guests, managers and Heartist's uniforms.
To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
To assist laundry and housekeeping operations during daily peak hours.
To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
To ensure uncompromising levels of cleanliness and maintenance through each Heartist’s responsibility.
To maintain complete and readily accessible files.
To continuously study and evaluate the operations and procedures to increase revenue and productivity.
To ensure proper handling of lost and found items.
To conduct monthly inventories.
To follow up daily check lists.
To ensure a proper use of the telephone etiquette as per Sofitel standards.
