Agent Onboarding & Admin Agent Onboarding & Admin: - Agent Onboarding process takes care of:
Hiring onboarding (activities)
Termination & portfolio transfers
PR (Work Permit/Visa Processing & Renewals)
HR activities
Finance Activities (VAT Compliance)
Commissions: - Responsible for delivering high level quality of services for all financials for agents/agencies/ managers / Sales team. Assisting the Sales Support team to maintain high level relationships with the Sales team:
Understanding of Persistency and IQA logic
Salary Payouts
Subsidy for Agents
Regular Commissions
Sales Policy payouts
Sales contest payouts
Other Ad hoc payment requests
Commissions Release
Commission Cycle Review & Reconciliation
Contest Payout
Incentive Payout
Agent code creation
Vat Signoff
Knowledge and Skills:
Excellent analytical skills, with an ability to research and resolve grey areas.
Very Good Knowledge of MS Office (Excel), MIS reporting
