الوصف الوظيفي
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!
We are currently recruiting for an Administrator - WFS to join our Manpower and Mobilization team located in our HQ, located in DAFZA, Dubai Airport Freezone.
Scope: Administrator - WFS is responsible to support the Account Management Team in the delivery of the HR services to the assigned key accounts, working with the Manager – Workforce Solutions to Ensure the customers & employees expectation are exceeded with exceptional service delivery standards, ensuring all operations are in line with the standard operating procedures.
Financial
Updated accurate salaries and bank details ensuring salaries are processed correctly
Timely submission of cash requests, claims and expenses made towards passes and permits
Maintain accuracy in application of visa, medical, passes
Customer
Closely working with account management team on Transition Planning for Onboarding/Offboarding Projects
Ensure the smooth delivery of the following HR services to the end client; recruitment and hiring, employment visa (new, renewals, cancellations), passport and visa services, payroll services, onboarding and offboarding, disciplinary and performance management, Oracle workflow and processing and ad hoc HR requests
Ensure all tasks are aligned to the agreed SLA with the teams
Process
Support in weekly and monthly reports on admin activities and status as and when required
Follow the Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs) and Key Performance Indicators (KPIs) for the each of the assigned accounts
Understand how the individual work schedules are aligned to the team schedule to meet the deadlines
Assist in the disciplinary issues arising from employees in conjunction with client HR
Track and maintain records of employees pertaining to their life cycle (personal documents, passes and permits, medical insurance, lifecycle documents etc.
Innovation
Data Dump Management and using reports to enable efficiency in work
Participate in Continuous improvement initiatives to bring efficiency and savings
