Job Requisition ID: 165071
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The primary focus of this role is to support Trading Enterprises brands (Honda, CJDR and Volvo) within UAE by planning, organizing and implementing administrative systems that enable a seamless back-office service in the areas of Sales, After sales, Marketing, Human resources, Network and Facilities, Finance and Compliance.
What you will do:
• SAP & Systems Enhancement & Maintenance – Conduct User Acceptance Testing (UAT) on behalf of the sales team to ensure smooth customer interaction and customer service. Troubleshoot SAP and Connect systems to support back-office invoicing
• Sales Support – Support showrooms by invoicing in the absence of Sales Coordinator or Certified Pre-Owned Vehicle Administrator, maintain monthly campaign systems setup, maintain down payment assist in SAP
• Procurement – Process asset requisitions and procurement related to projects and day-to-day operational requirements in the areas of Network and Facilities, Marketing, Sales and Aftersales
• Financial – Recovery and invoice correction of short collections and upsells from showroom invoice and aftersales billing
• Human Resources – ensure employees are aligned as per the org. unit and cost centre, process outsource manpower requisitions, vacancies, leavers and replacement roles
• Network and Facilities – Works hand in hand with Network and Real Estate teams to facilitate new location setup and refurbishments, Trade License renewals, etc.
Required skills to be successful:
• Organizational Skills
• Technical Proficiency
• Attention to Detail
• Time Management
About the team:
In this role, you will be working in a fast paced and dynamic environment reporting directly to the Administration Manager.
What equips you for the role:
• Highschool Diploma or College Degree
• Minimum of 2-3 years’ experience in a similar role
• Microsoft Office proficiency
• SAP knowledge is a plus
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.