Administrative Assistant

Responsibilities

Administrative Duties:

• Oversee day-to-day office operations to ensure smooth workflows.
• Manage communication channels, including phone calls, emails, and correspondence.
• Maintain and update databases, contracts, and supplier records.
• Follow up on staff attendance and ensure compliance with office policies and procedures.
• Schedule and manage calendars, meetings, and travel arrangements for senior management.
• Maintain digital filing systems, ensure data backups, and coordinate with the IT team for updates.
• Prepare reports and documents, including meeting minutes and presentations.
• Manage budgets, create spreadsheets, and handle document management.
• Greet and assist office visitors while maintaining a professional environment.

Marketing Support:

• Maintain and update mailing lists.
• Coordinate and support exhibitions and marketing events.
• Manage social media accounts with ease and efficiency, ensuring consistent engagement.
• Assist in the preparation and execution of marketing materials and campaigns.

Key Accountabilities:

• Provide administrative and support services to meet business needs.
• Respond to inquiries and resolve complex issues accurately and efficiently.
• Develop, implement, and monitor office systems, procedures, and methods for optimal performance.
• Gather and analyze performance data, preparing recommendations to improve efficiency and cost management.
• Lead and motivate team members to ensure high performance and compliance with policies and procedures.

Requirements:

• Proven experience in an administrative or marketing role.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint) and social media platforms.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and work independently.
• Leadership skills to supervise and coordinate team activities effectively.