Admin Manager - Youth Stay Hostel

Youth Stay Hostel is a vibrant and dynamic accommodation option for young travelers seeking unique and affordable experiences. Our hostel offers a comfortable and social environment where guests can connect with like-minded individuals from around the world.

Position Summary:

As the Admin Manager, you will play a crucial role in ensuring the smooth and efficient operation of our hostel. You will be responsible for overseeing administrative tasks, managing guest relations, and contributing to the overall success of the hostel, including assisting with construction and procurement projects.

Key Responsibilities:

• Administrative Tasks:Handle day-to-day administrative duties, such as answering phone calls, emails, and managing reservations.
• Maintain accurate records of guest information, bookings, and payments.
• Prepare and submit necessary reports to the management team.
• Coordinate with various departments, including housekeeping, maintenance, marketing, and construction.
• Guest Relations:Greet guests upon arrival and provide them with necessary information about the hostel and the local area.
• Address guest inquiries and resolve any issues promptly and professionally.
• Ensure that guests have a positive and memorable experience at the hostel.
• Hostel Operations:Assist with the development and implementation of hostel policies and procedures.
• Monitor hostel operations to ensure compliance with regulations and standards.
• Coordinate with suppliers and vendors for services such as laundry, cleaning, maintenance, and construction materials.
• Construction and Procurement:Assist with the planning and execution of construction projects, such as renovations or expansions.
• Coordinate with contractors, architects, and suppliers.
• Manage procurement processes for construction materials, equipment, and supplies.
• Ensure that construction projects are completed on time and within budget.
• Team Management:Supervise and coordinate the work of hostel staff, including receptionists, cleaners, maintenance personnel, and construction workers.
• Provide training and support to staff members.
• Manage staff schedules and ensure adequate staffing levels.

Qualifications:

• Proven experience in a customer service or hospitality role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using computer software, including booking systems and office productivity tools.
• Ability to work independently and as part of a team.

Additional Skills (Preferred):

• Knowledge of the local area and tourist attractions.
• Experience in hostel management or related field.
• Fluency in multiple languages.
• Basic understanding of construction principles and processes.
• Experience in procurement or supply chain management.

Benefits:

• Competitive salary.
• Opportunities for professional growth and development.
• Company Visa, Insurance and stay benefits.
• A dynamic and international work environment.

If you are a passionate and dedicated individual who enjoys working with people and contributing to a positive and welcoming environment, we encourage you to apply for this exciting position.