Company Description
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
Job Description
As an Account Manager, you will be the key driver of client relationships, strategizing and elevating accounts to help clients achieve their goals and maximize value. Your insights will guide our clients, helping them navigate challenges and seize new opportunities.
In this fast-paced role, you will play a vital part in delivering a unique, high-quality launch event while building lasting relationships and achieving results.
Who are you?
We are looking for a professional enthusiastic about sales, collaboration, and launching unique events in a fast-paced environment.
- Proven sales or account management background with a successful track record
- Excellent communication and interpersonal skills, analytical thinking, and commercial awareness
- Client-focused, target-driven, and able to work creatively outside traditional sales processes
- Awareness of exhibition production, event cycles, and market trends
Your Responsibilities
- Client Partnership: Cultivate and maintain strong relationships with key stakeholders, acting as their trusted advisor and advocate within our organization.
- Strategic Growth: Identify opportunities for account expansion and upselling, developing tailored strategies to drive growth and enhance client satisfaction.
- Cross-Functional Collaboration: Work closely with internal teams—such as marketing, operations, and customer success — to deliver seamless service and innovative solutions that meet client needs.
- Performance Insights: Analyse account performance metrics and market trends to provide actionable insights and recommendations that foster client success.
- Problem Solving: Proactively address client challenges based on market insights, offering solutions and support to ensure their objectives are met and exceeded.
- Management & Reporting: Ensure timely reporting, revenue collection and data capture in CRM.
Qualifications
Minimum Education Level:
- Educated to degree level or equivalent
Background Knowledge, Skills & Experience:
Essential
- Significant and successful experience in an exhibition / sponsorship sales role
- Highly target driven
- Creative mindset and able to work outside of traditional space and sponsorship sales processes
- Computer literate and proficient in the use of commonly used business software
- Effective verbal and written English communication skills
- Strong interpersonal skills
- Commercial awareness
- Attention to detail
- Numerate
Desirable
- Awareness of exhibition production
- Experience of growing and developing new markets and products
- Relevant industry knowledge
- Understating of event cycles
- Spoken Arabic
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.
Our benefits include: -
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Time out: 30 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Broader impact: take up to four days per year to volunteer
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- A comprehensive company funded private medical insurance with optical and dental coverage
- Strong wellbeing support through EAP assistance, access to mental health first aiders, and access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed.
As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here
