Account Manager

Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.

Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?

Come onboard and dedicate yourself to becoming #everydaybetter!

Take over a key role as an Account Manager (Emerging Verticals) inthe Business Development department, and be a part of this exciting adventure of never-ending growth and success. 
 

What we expect from you:

• Build and maintain strong, long-term relationships with service partners, acting as their single point of contact
• Identify and engage the right partners for emerging verticals, ensuring the highest quality standards and seamless integration
• Analyze daily partner and vertical performance to ensure quality metrics are met and exceeded
• Develop and execute strategic plans to identify growth opportunities, aligning with the organization's long-term goals
• Regularly meet with partners to review satisfaction, gather feedback, and address concerns to ensure platform success
• Achieve short-term and long-term sales goals while optimizing internal processes to maximize efficiency
• Educate partners on new processes, monitor compliance, and ensure proper implementation
• Identify upselling and cross-selling opportunities, converting them into revenue-driving initiatives
• Monitor account performance, track key metrics (e.g., service usage, renewals, churn rates), and identify growth opportunities
• Provide regular reports on sales activities, revenue performance, and client feedback to senior management and partners
• Collaborate with cross-functional teams such as marketing, operations, and product development to achieve common objectives
• Be the quality custodian for your vertical, ensuring excellent customer and partner experiences
• Take ownership of revenue numbers, demand generation, and overall vertical performance
• Innovate and implement creative solutions to delight users and improve partner performance

What we are looking for:

• Bachelor's degree from an accredited university
• 3 to 4 years of related account management experience
• Proven experience in negotiating, reviewing, and managing client and service provider requirements; contracts; policies, and procedures
• Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working with a fast-paced workplace
• Ability to take initiative in a constantly changing work environment and to adapt to a fast & dynamic mindset
• Data-driven decision-making mentality and sound business judgment through analytical thinking
• Being proactive, innovative, creative, and able to think outside the box

PERKS OF BEING A PART of JUSTLIFE

Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like:

We care about you

• Flexible working hours and remote working arrangements depending on the job.
• One-day extra vacation on your birthday with our JustHoliday!
• Free Justlife credits so you can enjoy our own services.
• Work reality escapes opportunities through team-building games, challenges, and many more activities.

We improve you

• Working with a great team and entrepreneurial spirit.