Account Assistant

Why join us?

Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.

Account Assistant

Based out of Dubai

Are you a passionate assistant with experience of working within an international sales organisation? Would you like to work for an international design company, world renowned for beautiful and affordable products? Are you a naturally positive people person who wants to work with a fantastic team and customer base?

If so, you might be the person we are looking for as our new Account Assistant. You will be joining our International Sales team and will be based in Dubai together with our Export Manager in the MEA region. You will report directly to our Head of Regional Sales - UK, Ireland, Middle East & Africa

About the job

Your role will be to efficiently support the MEA sales team, executing the day-to-day sales and account administration, in support of business growth and objectives, whilst being an expert brand ambassador to all A&D, dealer, and end-user clients that may visit the showroom we share with MillerKnoll. The position is an important link between the MEA sales team, HQ in Denmark, and the HAY A&D community and dealer network across the MEA region, and there will be continuous weekly or biweekly update meetings across these functions.

Providing a high level of support to the MEA sales team, dealers, and A&D clients your responsibilities include:

• Creation of product proposal presentations/BOQ’s in alignment with the MEA sales team
• Project management: high understanding of internal and external stakeholders keeping all projects up to date to ensure an accurate pipeline and CRM
• Proactively working closely within the A&D community to support growth and optimise business opportunities: Brand introductions and presentations
• Responding to customer specific enquiries
• Processing of local quotations: deliver accurate quotations in a timely manner, communicating project and product-specific requirements
• Trade application process: facilitate a prompt and thorough review of all trade applications, complete account set up for new accounts
• Emailing of HAY campaigns, pricelists, news to MEA dealer network
• Sample co-ordination & distribution; ensuring HAY sample updates, ensuring alignment with product launches and discontinuation
• Coordination and management of all consignment stock and mock-up requests
• Coordination of HAY MEA events
• Management of local inventory
• Weekly update meetings with the Head of Regional Sales UK/IE & MEA, Key

This role will consist of four to five working days.

Are you the Account Assistant we are looking for?

Role expectations

• Excellent communicational, organisational, and interpersonal skills
• Strong organizational skills

• Ability to set priorities and re-focus as tasks are added with competing deadlines
• A self-motivated people person
• Curiosity and interest in learning and developing new skills
• Ability to work in a fast-paced environment, whilst maintaining a comprehensive knowledge of HAY’s product portfolio
• Displays commitment to continuous improvement

• Develop and focus on teamwork in the UK / MEA team and sales operations in Denmark

Experience required

• Demonstrated experience of a high level of customer service working within the design industry
• You are a competent user of MS Office, including Excel, PowerPoint, Word, and Outlook, as well as Adobe Acrobat Pro, and you are curious and eager to learn new programs
• Strong internal project management experience
• It is important that you are fluent in English, both spoken and written

You want to be a part of HAY?

Then do not hesitate to send us your application and CV as soon as possible and no later than Sunday 24 November 2024. We evaluate candidates on an ongoing basis.

If you have any further questions regarding the position, please do not hesitate to contact Puja Singh at puja_singh@millerknoll.com.

Who We Hire?
Simply put, we hire everyone. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.