300 Fircosoft Application SME

Technology SME for payment & Customer screening solutions

There are a range of duties and responsibilities that an SME is expected to possess in order to Develop and support change and run functions of the banks screening solutions.

The role holder will be responsible for support, upgradation and optimizing the Screening Solution Systems in Compliance and a subject matter expertise for Fircosoft suite of screening

3 Dimensions

Operating Budget Number of Staff

Capital Exp. Budget Other

4 Key Result Areas

• Responsible to deliver proposed architectural solutions, change initiatives, manage BAU activities that span across one or more business units

• Day-to-day management and ownership of screening systems/initiatives – Fircosoft for customer screening and payment screening spanning across 8 countries

• Manage the resources efficiently and prioritize system enhancement/up-grades

• Ensure production system stability by supporting Application in different time zones.

• Ability to prioritize the defects and issues and address it on time.

• Understand interdependencies between technology, operations and business needs

• Act as an internal quality control check for the platform owner and manage ongoing quality control and participate in quality issue resolution

• Identification and escalation of system control and compliance issues, assess and document the related risk, and make recommendations for resolution.

• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

• Adept at conducting research into project-related issues and products

• Perform proactive data analytics work and manage the data quality and integrity in the systems

• Ensure our systems are compliant with banks governance policy

• Propose enhancements to the systems used by Compliance to generate efficiencies and/ or improve our financial crime risk management.

5 Operating Environment, Framework and Boundaries, Working Relationships

• Member of the development/ implementation team working on assigned tasks, projects and IT initiatives.

• Interacts with members and other functional teams including members of the off- shore team

• Work with team members participating in shadowing and training activities

• Adhere to information controls and security frameworks/ procedures, including change and incident management process

• Should be a team player and provide support to the team including meetings, knowledge transfer and activity reporting

6 Problem Solving

• Resolve production incidents in a smooth and timely manner with minimal impact to business

• Investigate and understand the cause of defects raised

• Create RCA document for the defects / incidents and should be good at providing permanent fix/solution

• Put in controls and checks in place to monitor and smooth functioning of production systems

7 Decision Making Authority & Responsibility

• Day-to-day management and ownership of key compliance systems/initiatives – Screening Solution across 8 regions

• Manage prioritize system enhancement/up-grades

• Automating functionalities based on the possibilities

8 Knowledge, Skills and Experience

• Proven knowledge in Fircosoft screening solutions

• Good knowledge on Continuity, Trust and FSK – Screen & Keep

• Prior experience on De-rap, ERF, Pairing, Stripping detector an added advantage

• Strong Unix / Linux Shell Script programming knowledge.

• Should be expert in exploring tools to connect with our Linux and windows OS.

• Good knowledge in windows batch scripting to automate file generation and file movement.

• Strong Oracle & MS SQL knowledge with (SQL, PLSQL)

• Good at customizing reports based on compliance/ business requirement.

• Strong system integration experience

• Banking domain knowledge is essential

• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills.

• Self-motivated, decisive, with the ability to adapt to change and competing demands·

• Working closely with Technology vendor for Server Patching and upgrades

• Awareness of regulations governing bank’s business process is a must

• Collaborates and Integrates work with other teams including Operations, Business and other Technology functions·

• Knowledge of working with various database formats and file formats, conducting data analysis and analytics,

• Proficiency in MS Office Suite.

• Skills in the areas of Hadoop, Dot Net, Sharepoint, Power BI, MS Visio will be a nice to have

• Working knowledge with software development methods and techniques

• Good knowledge of and experience with UNIX OS, programming languages and development tools

• Good verbal and written communication

• Working knowledge with software development methods and techniques

• Strong technical knowledge in required application area.

• Ability to review, understand and improve program code and system documentation.

• Bachelor's Degree as a minimum from a recognized university (preferably computer science or similar).

• Financial Crime qualifications is an added advantage.

• At least 6 - 10 years of experience in the financial services or IT sector

• Familiarity with Compliance and Financial Crime related systems.

• Prior experience and exposure to Fircosoft screening solutions,