Ready to learn more about us?We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the rootWe believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNAAs a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impactOur vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAMCustomer-oriented, new generation delivery platform Trendyol Express functions to make a difference by combining the latest technology with a flexible delivery operation infrastructure. If you want to work in an environment where operations, e-commerce, and technology are combined, let's be a part of our team, come join us and shape your future!
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
Your Main Responsibilities
- Gaining new sellers within the region Key Account
- To ensure sustainability by making planned and regular visits to existing vendors
- Reporting visits made
- Generating ideas to improve shipment quality for sellers and action planning with relevant teams
- Developments in line with the services offered and transferring their feedback to the vendors in the portfolio
- Comply with best practices and the highest standards and ensure that these standards are continually achieved, reviewed and improved
- Ability to meet vendor expectations by coordinating with teams such as planning and fleet
- Ensuring that all aspects of the department operate within defined corporate and legal requirements
- Controlling all parameter issues within the operational process
- Ensuring the operation of the operation according to planned targets and increasing efficiency
- Maintaining team motivation and supporting the team's competencies will follow sectoral trends, sector practices and activities
Your Profile
- Graduates of universities, preferably in business administration, economics, engineering and logistics departments
- At least 3 years of experience in the sales and/or logistics industry
- Experienced in sales and operations management and prone to team work
- Able to use Ms office programs well
- High persuasion skills, strong planning and organizational skills
- Strong written and verbal communication, solution oriented
- Experienced in customer/business partner experience, information technology, project management
- Able to think analytically, provide solutions and have strong reporting skills
- It will serve new and existing sellers in the field with a customer-oriented service approach
- Goal and result oriented, able to demonstrate his/her contribution with data
- Have oral and written communication skills in English
- Having a driver's B license and being able to actively
- This position includes specialist experiences
