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Site Identification Specialist I

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development


We are currently seeking Site Identification Specialist I to work with the Site Identification Lead to ensure knowledge of the goals, scope and requirements of the Site Identification project (e.g. number of sites required/country, number of positive responses required etc.) and ensure that high quality results are delivered.


Role Responsibilities:
• Identify study investigators/ sites for potential study participation, both from the database and other potential sources such as local intelligence/internet etc. Ensure all newly identified sites are data based appropriately, checked for quality status and are fully processed.
• To contact and build relationships with study investigators/ sites and networks in assigned areas (e.g. region(s), countries I countries or therapeutic area) for the conduct of feasibility and potential study participation.
• To perform phone selection visits ( PSVs), if required
• To liaise with country managers to gather country specific evidence to support Site Identification, e.g. site list review, country specific profile of sites, standard of care
• To ensure that all data collected in the conduct of Site Identification or site related country feasibility fully documented and kept up to date in ICON's systems in order to build knowledge and intelligence
• To ensure appropriate procedures are followed, whether Sponsor specific or according to ICON SOPs, Site Identification RAC!.
• Ensure appropriate follow through with sites on any inconsistencies in data provided for analysis and to chase outstanding feasibility data to ensure a complete data set.
• To contact investigators, local ICON employees and collect data to support country choice in the conduct of feasibility assessments.
• To become a country expert on the investigator profile, healthcare setting, standard of care to ensure the best sites are approached for projects.
• To liaise cross-functionally with other departments such as Study Start Up, CRA management to get local intelligence on sites, support local data collection
• Be an expert on how to interact with sites and obtain relevant information to support feasibility and Site Identification.
• Use knowledge and experience to build efficiency in the process and consistently deliver high quality investigators , sites, and other data to the Functional Lead for your feasibility projects.
• Ensure debarred Investigators are not included in feasibilities or for study participation and ensure relevant parties, such as Feasibility Manager or Project Manager are aware of any Audit or Regulatory findings that may influence reasons for site Identification
• Ensure confidentiality is maintained or appropriate confidentiality agreements are in place prior to study discussions
• Ensure all investigator feedback and status of contact with the site for the feasibility/Site Identification survey is tracked and data based appropriately, including reasons for site selection /de-selection for PSV and that final site Identification list is forwarded to the CTMS system for upload
• Support other team members, e.g. seconded CRAs on how to get the best information from sites, act as a trainer and mentor to new staff within the group*
• Identify high performing sites and develop relationships with them as a single point of contact during feasibility, Site Identification, and start up ( as required) and ensure that that key data collected from I related to these sites are maintained in ICON's systems.
• Deliver high quality standards and strive for excellence; Act in a proactive, flexible and responsive manner to both internal and external customer needs
• Establish good relationships internally and externally.
• To undertake other reasonably related duties as may be assigned from time to time
• Recognize, exemplify and adhere to ICON's value, which centers around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Travel (approximately 10%) domestic and/or international, as required*


Your profile:


• Bachelor´s degree in a scientific or healthcare-related field


• Prior experience in clinical research or healthcare, preferably in a CRO or pharmaceutical company


• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment


• Excellent attention to detail and accuracy in documentation


• Effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders


What ICON can offer you:


Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.


In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.


Our benefits examples include:


  • Various annual leave entitlements


  • A range of health insurance offerings to suit you and your family’s needs.


  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.


  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.


  • Life assurance


  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.






Visit our careers site to read more about the benefits ICON offers.


At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment.  All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.


Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.







Are you a current ICON Employee? Please click here to apply


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