الوصف الوظيفي
Having responsibility of account service sales targets including order, market goals, revenue and profit. Creating and customizing service solution in bidding project, such as statement of compliance, service solution proposal, service competence presentation, etc… Identifying customer requirements, discovering pain points and developing proper service solution for ensuring successful delivery, implementation and maintenance. As one of the owners of customer service satisfaction management, supporting organizational level customer relationship building activities. Analyzing competitors in terms of service structure and capability. And then, developing service competitiveness strategies. Achieving strategic thinking ability and outputting integrated service solution for satisfying customers in a sustainable partner ecosystem. Being a good team-work player by leading and supporting team members for interdisciplinary works such as technical reviews, decision making meetings and internal knowledge transfer activities. Being participated in end-to-end project delivery by knowing belonging operation and processes. Flexible hours working. Be able to travel between cities. Managing relations with existing and new customers.
