Sales Coverage Support

Job Title:  Sales Coverage Support Associate- Accountable Client Officer (ACO) Support

Corporate Title: Associate

Location: Turkiye

Overview [Business/Role Specific Description]

Know Your Client (KYC) and the completion of related tasks in line with regulatory standards and jurisdictions has become an integral part of our business. As ACO Support in Relationship Transaction Management (“RTM”) you will work with the RTM Bankers of our multinational corporate clients and Coverage Bankers focusing on Turkish client Large Local Corporate portfolio to support them in their role as Accountable Client Owner (ACOs). You will be responsible for the coordination and completion of KYC tasks and processes for clients covered by your coverage team(s). This includes working effectively with key stakeholders globally to ensure on-time completion of KYC profiles and ensure adherence to applicable internal policies and external legal/regulatory frameworks. You will develop a strong understanding of our clients’ business and legal hierarchies and use this knowledge to efficiently steer the completion of periodic / event driven client reviews. Further tasks might include preparation of presentations and client meetings enabling the Coverage Bankers to make efficient use of sales opportunities.

Your Key Responsibilities:

• Integrated member of RTM coverage team, supporting ACOs on completion of KYC related subjects incl. periodic reviews / event driven reviews and responsibility for the coordination of KYC related tasks assigned to Coverage for a given client portfolio.
• Effective Client Perimeter Management by supporting ACOs on feedback actions relating to KYC and portfolio reviews including monitoring of pipeline and cases at risk of being overdue/offboarded.
• Acting as a dedicated Corporate Coverage team representative for coordination with the central KYC Business Execution Teams (BETs) on KYC-related portfolio monitoring activities (incl. ensuring correct ACO allocations, support with Red-to-Green processes, review of Offboarding lists, following up on actions pending with Business etc.)
• Preparation of KYC cases for review in full adherence with Deutsche Bank's Know Your Client Global Policy, Global KYC Key Operating Standards (KOS) and any applicable local addenda
• Working effectively with key stakeholders to facilitate completion of KYC-related tasks using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required
• Support ACOs on the Account Activity Reviews (AARs) process incl. coordinating supporting material to perform AARs.
• Support on preparation of any Front Office related KYC requirement as part of Local Addenda, where applicable (e.g., classification of clients etc.)
• Act as local point of contact for KYC systems in use by ACOs and escalate to relevant teams’ issues
• Interact with various locations globally (including outsourced functions where applicable) in case of incoming KYC-related requests based on sound understanding of DB’s global policies and operating principles as well as clients’ respective situation.
• Work with key stakeholders in KYC Ops and RTM/Coverage to follow up and chase complex cases closure in call with AFC where applicable
• Interface with AFC/Sanctions on specific issues of open cases to seek direction to close them soon
• Support ACOs on monitoring portfolio of New Client Adoptions (NCAs) and coordinating with relevant functions KYC process to ensure prompt onboarding

Qualification & Work Experience required:

• Recognised university degree and / or 2-3 years of KYC experience within the corporate financial services industry
• Experienced in client due diligence on various entity types including Multinational and Turkish Corporate Clients
• Understanding of KYC, Sanctions and screening procedures, including the KYC documentation requirements and sources of information to retrieve KYC information
• Willing to work under time driven deadlines to complete KYC review cases successfully negotiating the rationale where they are right as per policy, with review teams
• Good oral & written communication skills (English is a must) to interact with senior management team & clients on regular basis.
• A team player to work with KYC Ops outreach analysts, review analysts, Compliance, AFC, business line managers and stakeholders locally and in various countries

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.