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الوصف الوظيفي

Wyndham Hotels & Resorts is now seeking a Regional Sales Manager Turkiye to join our team in Istanbul, Turkiye.


Job Summary

As a Regional Sales Manager Türkiye they will work to meet or exceed agreed annual revenue goals by taking sole responsibility for their portfolio of clients by:


  • Devising, instigating and implementing sales and marketing plans for their top clients.
  • Negotiating and contracting rates for key clients at WHR hotels globally.
  • Developing an in-person and digital communication plan to keep clients updated on WHR properties.
  • Managing relevant group leads & RFP solicitations into WHR properties through our proprietary GSO Sales Leads

Success will ultimately be based on consumed revenues however room night production along with RFP acceptances and other appropriate matrix will be used to agree targets.




Key Responsibilities: Sales

A dynamic and results-driven, specialized in ingoing/domestic and outbound sales within their designated territory, will play a pivotal part in Sales Account Management and New Business Development.


1. Sales Account Management & New Business Development:


   - Collaborate with participating hotels to identify and secure new accounts within the designated territory.


   - Develop and implement robust pipeline plans with specified revenue and Room Night targets.


2. Segmented Sales Focus:


  • Corporate Transient Business
  • Group/MICE Business
  • Leisure
  • Transient

*Leverage related WHR Tools including; SFL, Okta, Birst, OTA Insight / Lighthouse, TravelClick etc..


*Capitalize on Global / Regional Promotions & Programs to drive sales within the assigned territory.





Key Responsibilities: Sales

3. Strategic Partnerships:


   - Establish and nurture strategic partnerships with key leisure Tour Operators, Corporate entities, Travel Agencies, and MICE companies in the designated territory as well as key stakeholders.


   - Cultivate relationships to drive increased revenue for affiliated hotels.


4. Revenue Maximization:


   - Devise and execute comprehensive strategies and activities to maximize hotels revenue.


   - Contribute to achieving overall revenue targets for the designated territory and EMEA region.




Key Responsibilities: Franchisee Relations

Foster strong relationships with our franchise and management partners and to encourage their active engagement with our Commercial functions.


1. Relationship Building:


   - Work closely with franchise and management partners to establish and nurture strong relationships.


   - Gain an in-depth understanding of their needs and product offerings.


2. Education and Engagement:


   - Educate franchise and management partners on the benefits of actively engaging with Commercial functions.


   - Communicate the value proposition and advantages of collaboration.


3. Needs Assessment:


   - Conduct thorough needs assessments to identify areas where Commercial functions can add value to franchisee operations.


   - Collaborate with partners to align our services with their specific requirements.




Key Responsibilities: Franchisee Relations

4. Communication and Collaboration:


   - Facilitate open and effective communication channels between franchisees, management partners, and Commercial functions.


   - Act as a liaison to ensure seamless collaboration and information exchange.


5. Problem Resolution:


   - Address any concerns or challenges faced by franchise and management partners promptly and effectively.


   - Work collaboratively to find mutually beneficial solutions.


6. Continuous Improvement:


   - Proactively seek feedback from franchisees and management partners to enhance the quality of our Commercial services.


   - Identify opportunities for continuous improvement in the Franchisee Relations process.


7. Understanding of franchise operations, and navigate complex relationships.




Other Duties
  • Collaborate with colleagues from all Wyndham Hotels & Resorts units to ensure the continued success of the company. Identify and nurture key constituents that can assist in the achievement of their goals. Support colleagues from all parts of the business that require their assistance and effectively utilize the business tools and systems available to achieve agreed goals and targets.
  • Represent WHR at appropriate industry events such as Conferences & Trade Shows. In addition become an active member of appropriate industry associations & institutions.
  • Ensure that you enhance your knowledge and skills to stay relevant, up to date and aware of the changing trends and directions in the commercial function, in order to prepare yourself for additional responsibilities and next potential roles within WHR.


Scope and Complexity

Revenue Generation: Drive significant revenue into the WHR portfolio by strategically targeting and engaging clients within the assigned territory both for domestic and outbound businesses.


Franchise Hotel Support and Education: Provide dedicated Commercial support and education to franchise hotels within the region.


Ensure that franchise partners are equipped with the knowledge and resources needed to optimize their participation in the WHR portfolio.


Negotiation Expertise: Negotiate directly with clients to secure the best possible agreements before extending offers to hotels for consideration and participation.




Scope and Complexity

Account Management: Take sole accountability for the end-to-end management of accounts within the specified territory. Foster strong relationships with clients and hotels to ensure mutual success.


Autonomous Decision-Making: Work remotely with minimal supervision, making independent business decisions to achieve goals without the need for Line Manager approval or referral.


Strategic Planning: Develop and implement strategic plans to effectively penetrate the market and achieve revenue targets.


Goal Achievement: Set and pursue ambitious goals, consistently meeting and exceeding performance targets.


Continuous Improvement: Identify opportunities for process enhancement and contribute to the continuous improvement of sales strategies.




Financial Responsibility

The Regional Sales Manager Türkiye will be solely responsible for a portfolio of named accounts throughout the territory & business development of new accounts.


They will have an annual individual revenue goal agreed with their line manager and participate in a WHR Individual Sales Incentive Plan.


Although this position does not manage a cost center, the Manager will be accountable for managing their expenses and consumables accordingly within pre-determined annual budgets. All Managers must review the cost of sale and ROI for all business trips; marketing opportunities and overall spend in their region. The Manager is responsible for submitting a Travel & Entertainment Expense Report monthly.




Competencies
Building Trust
Business Acumen
Communication
Count on Me
Decision Making
Driving Results
Entrepreneurship
Innovation
Leadership Effectiveness
Valuing Diversity


Competencies and Skills
  • Comprehensive sales knowledge of hospitality sector in local market.

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