IntroductionA Technology Sales Engineer role (what we internally call a, ‘Brand Technical Specialist’) within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systems… So that their employees can invest more time on the work they love. Join us and co-create with clients on solutions that makes people more productive and improves business performance, so that they can change the world at a scale not previously possible.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.
Your Role and Responsibilities
As a Brand Technical Specialist you’ll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM’s industry leading solutions will solve their problems whilst delivering value to their business.
Your primary responsibilities will include:
- Client Strategy Development: Create strategic plans for clients, focusing on infrastructure, applications, and automation solutions.
- IBM Automation Solution Design: Define practical IBM Automation solutions that enhance existing technology stacks.
- Proof of Concept Delivery: Provide proof of concepts and simplifying technical concepts to ensure client comprehension.
- Building Credibility and Trust: Establish credibility and trust with clients, which is essential for closing complex technology deals.
Required Technical and Professional Expertise
- Business Automation Market Expertise: Demonstrating expertise in the Business Automation market and establishing trust as a valued advisor for clients (training on IBM’s Business Automation offerings will be provided).
- Business Automation Technical Expertise: Preferred technical expertise in the Business Automation market particularly on document management platforms (i.e. Filenet, etc.), document processing tools (i.e. Datacap, etc.), business process management tools.
- Generative AI Technical Expertise: Optional technical expertise in the Generative AI development / implementation
- Change Business Goals Into Technical Solutions: Translating business objectives into technical solutions and offering guidance on technology strategies.
- Interpersonal and Communication Skills: Exceptional interpersonal and communication skills, with a proven record of influencing a wide range of stakeholders.
Preferred Technical and Professional Expertise
- Automation Market Expertise: Demonstrating expertise in the Automation market and establishing trust as a valued advisor for clients (training on IBM’s Automation offerings will be provided).
