DHL Freight is
under Deutsche Post DHL Group. We are a global company with a unique portfolio.
Having the expertise in road transportation, in more than 40 countries and 13.000
employees It is a big operation.
Freight Turkey
is being operated in 7 cities with more than 150 employees. We are delivering
more than 1.5 millions of tons yearly.
We are looking
for an analytical and enthusiastic team member for this huge organization. The
role is located in Antalya or İstanbul
Being
responsible of regular and procedural execution of the Company's Non-Terminal
Based Operations (NTBO)
Job Description:
- Communicate with the customer service team for the customer orders created
- Check the data quality compared to physical operations, take action where intervention is required for the consistency of the data agaist physical operation
- Report any order data quality issue to customer service team management
- Organize the suppliers/business patners for the execution of the customer order operations
- Ensure operational quality performance is always in line with DHL Freight Operational KPI’s
- Report any performance deviation to direct manager
- Execute data entry for order status updates on a timely manner in line with the performance KPI’s
- Update trip data continuously to keep data consistency with physical operations
- Encourage suppliers/business partners for the conitnuous usage of DHL Freight’s supplier applications
- Ensure the consistency of the documents provided by the shipper against the physical order details
- Request any order/trip related document (E.g. POD) from the suppliers/business partners and archive by utilizing DHL Freight’s digital archive tools
- Adopt unexceptional compliance to ISO 9001-14001-27001-50001, ISO 45001 Integrated Management System principals
Qualifications & Key
Requirements
·Bachelor’s Degree
·Fluent English
·2-3 years of experience in logistics
sector
·Good communication, analytical, problem solving
skills.
·Result oriented, achiever, analytical
·Negotiation skills
·Adaptation to flexible working hours
